RapidSwitch

Abuse Ticket: FW: Illegal content on your servers

Opened: 13/02/2008 16:16 Last: 13/02/2008 16:59
Status: Report has been closed
13/02/2008 16:16 Steven [services@it-mate.co.uk] (Original Report)
78.129.142.9
IP: 78.129.142.9

-----Original Message-----
From: RapidSwitch Abuse Team [mailto:noreply@rapidswitch.com]
Sent: Wednesday, February 13, 2008 3:44 PM
To: Steven
Subject: Re: Illegal content on your servers

**PLEASE NOTE WE CANNOT PROCESS ABUSE REPORTS SENT BY TELEPHONE/POSTAL
MAIL**

We have received your abuse report, thank you.

We were unable to find an IP address in the message to link it to one of our
servers, or one of our clients' servers. Because of this, we cannot process
your report any further. If you wish to resubmit it, please ensure the IP
address of the server hosting the offending content is in the message or the
subject line.

Alternatively, you can fill out your abuse report online at
https://myservers.rapidswitch.com/Abuse/ReportAbuse.aspx

Regards,

RapidSwitch Abuse Team

------------------------------
Original Message Follows:


> Ref:
>
https://myservers.rapidswitch.com/Abuse/AbuseTicket.aspx?ticketid=VDNL-GOE-K
> QJF&key=rrgvsfteml
>
> Can we PLEASE have some progress made on resolving this.
>
> Regards
>
> Steven Burn
> Ur I.T. Mate Group
> www.it-mate.co.uk
>
> ::: Declaration :::
>
> Ur I.T. Mate Group is NOT a company, it is a non-commercial and not for
> profit collection of websites developed and maintained by Steven Burn.
>
> Websites and domains currently owned by Ur I.T. Mate Group are provided on
a
> free to view and use basis. Ur I.T. Mate Group does not and will not ask
for
> or solicit, personal information*, password, credit card details or
> payments. For more information, please see our Privacy Policy.
>
> http://support.it-mate.co.uk/?mode=Documents&doc=Privacy
>
> Ur I.T. Mate Group and Steven Burn (CEO) are based in the United Kingdom.
>
> * Except where registration for an online service is required (e.g.
forums,
> sGB)
>
>
>
>
 
13/02/2008 16:38 Hosted Client Gera Prieto (Hosted Client)
This ticket is duplicated.
 
13/02/2008 16:42 Steven (Complainant)
I phoned this morning about this and was told to e-mail you. Had I known it was gonna create a duplicate ticket, I would not have bothered.

Either way, this issue needs resolved.
 
13/02/2008 16:59 Staff Ed (RapidSwitch Abuse Team)
No information on alleged abuse provided, ticket closing.